Home Log in/Register Customer Service Your Shopping Cart
                                             McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams
Angara Diamonds Jewelry Ring Designer Guidance US 888 926 4272
Back to Home Page
Customer Service
At Angara, we are always ready to help you with your jewelry purchase or answer questions about the site. If you can't find an immediate answer on this page, please call 888 9 ANGARA (926-4272) for assistance.

Chat With Us On-Line

Call Us
Our diamond and jewelry experts are available for assistance or advice. Please call: 888 9 ANGARA or 888 926 4272, Weekdays: 10am - 7pm EST


FAQ
Our 5 Most Frequently Asked Questions

Shipping Information
Free shipping is included on all Angara purchases delivered within the U.S. Find out more information about our shipping methods and policies.
more

Return Policy
Angara accepts returns or exchanges on all jewelry purchases within 30 days with a valid sales receipt. Find out additional information and our return instructions.
more

Privacy Policy
Securing and protecting your personal information is our highest priority. Find our more about how we handle customer information.
more

1 Is it safe to buy a diamond online?

Short answer: It depends on who you're buying from.
Long, (slightly) self-serving answer: We're a new company, but we're rock-solid when it comes to your security, and the quality and guarantee of our diamonds and jewelry. All of our loose diamonds come with grading reports from the Gemological Institute of America (GIA) and the American Gem Society (AGS). Some of our jewelry items are also graded by the European Gemological Laboratory (EGL) and the International Gemological Institute (IGI).

We know, we know. Those acronyms mean nothing to you, right? Look, here's the deal: we make sure that our diamonds are evaluated, graded and certified by the leading independent bodies in the diamond industry. We stand by all our stones, and we source them exclusively for our inventory. And best of all, our Angara Rating makes it easy for you to figure out which of our fine diamonds to get.

more faqs

2 How do I know if the diamond I receive is the quality I purchased?

Each of our loose diamonds is accompanied by a grading report, or certification, as proof of the diamond's quality, value and identity. All of our loose diamonds are graded by the laboratories of the Gemological Institute of America (GIA) and the American Gem Society (AGS), two of the most widely respected and recognized independent diamond laboratories in the world.

more faqs

3 Are Angara diamonds certified?

Yes. All of our loose diamonds are graded by the laboratories of the Gemological Institute of America (GIA) and the American Gem Society (AGS). Some of our jewelry items are also graded by the European Gemological Laboratory (EGL) and the International Gemological Institute (IGI).

more faqs

4 Are shipments insured?

Anything we send you is insured from the moment it leaves our vault to the moment it gets to your doorstep, at our cost. Anything you send to us should be insured by you.

more faqs

5 How can I get an item repaired?

Please ship us the item and we'll evaluate it on an individual-case basis. If you'd like, you can also send us a high resolution photograph of the damage, and we'll email you an estimate of repair. Send emails to repairs@angara.com.

more faqs

Read more common FAQs about shopping at Angara.
more

Angara In The Press

 
Valentine Day Jewelry Gift, Gifts, Birthday Gifts, Jewelry Gift Ideas, Design Pendant, Design Gemstone Ring and Diamond Jewelry
Privacy & Security | Terms of Use | Contact Us | About Us | Return Policy | Resources | Site Map Copyright © 2007 Angara, inc. All rights reserved.
Join Angara Passport, our exclusive list for special offers and sales.
GIA - The Gemological Institute of America

ABOUT SSL CERTIFICATES
FedEx McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams