24/7 Customer Support
There are so many places to buy jewelry online. Convince me to buy from you!
I'm curious... where is all your jewelry made?
My product needs repair. Can I come visit you?
What forms of payment do you accept?
Is it safe to use my credit card?
I changed my mind. How can I cancel my order?
Can I order by phone?
Can I combine multiple coupons/discounts/free gifts on my order?
Can I order multiple products for comparison?
What services are included in your Lifetime Warranty?
I want to make use of a service under your Lifetime Warranty. What are the shipping charges for sending my piece across?
Do you have any warranty plan that covers more services than the Lifetime Warranty?
Can I customize a jewelry piece? Do you offer custom jewelry?
Why was my customization rejected or denied?
Do you charge extra for customization?
What is the cost of shipping? Are the shipments insured?
Do you ship overseas?
Why is my order shipping from overseas?
I ordered the wrong ring size. Can it be changed before the product is shipped?
What are the charges for sending the ring back to you for resizing?
My ring doesn’t fit me. What should I do?
What happens if I want to return something?
What is Angara's 110% refund policy?
Do I need to pay for return shipping?
How does exchange work?
How do I know if the product I choose is engravable?
How much does engraving cost? How can I get it done?
If I add engraving to a ring, will its production take more time?
How are lab-grown diamonds and gemstones made?
Are lab-grown diamonds and gemstones the real deal?
Do lab-grown diamonds test as real?
I canceled my product but still haven’t received the refund. What can I do?
Why do I receive so many of your ads?
How do I unsubscribe from your marketing emails?
I'm intrigued by the world of gemstones, and want to learn more. Can you help?
